The BPO or Business Process Outsourcing is the contracting of non-primary business activities and functions to a third-party provider. This kind of business is responsible for performing a process or a part of a process of another business organization.
One of the most dynamic and fastest growing industry in the Philippines is the Business Process Outsourcing.
BPO in the Philippines consists of knowledge process outsourcing and back offices, animation, call centers, software development, game development, engineering design, and medical transcription.
This industry’s growth in the Philippines is further promoted by the government. Wherein it is highlighted by the Philippines Development Plan as among the 10-high potential and priority development areas. The programs from the government that are used to attract foreign investors includes different incentives such as tax holidays, tax exemptions, and simplified export and import procedures. In addition, training is also available for BPO applicants.
BPO’s growth and trend – this industry is here to stay. It helps in boosting our economy and this industry helps people from all walks of life to have a decent job and earn a living.
Benefits of Outsourcing to the Philippines
– Language neutrality
– Strong education system
– Younger demographic
– Cultural influences
– Data privacy act
– Improved Philippines economy and quality of life
Benefits of outsourcing the business process
1. Cost advantages
2. Increased efficiency
3. Focus on core areas
4. Save on infrastructure and technology
5. Access to skilled resources
6. Time zone advantage
7. Faster and better service
Two Types of Business Process Outsourcing
A. Back office outsourcing – this is more on internal work like payroll, billing and purchasing come in the back office category.
B. Front office outsourcing – this is more customer oriented like marketing, answering calls, technical support.
Outsourcing is typically used by big companies to save costs. They hire other companies to perform tasks both back and front office.
If you are planning to outsource your business process, a good outsourcing company should assist you with what aspects of business you will retain.
We, LeadersCom BPO Solutions, is a dependable and credible outsourcing partner that can assist you with your needs and wants with high level of quality. If you need our services feel free to contact us