TELEMARKETING SERVICES

Telemarketing is the most popular, dynamic and flexible and effective marketing and communication technique available. The effectiveness of this is the human-to- human contact wherein it is provided by the telephone calls that exceeds that of the most social and media contacts.

We at LeadersCom BPO Solutions, have the capability for this services since our company has supported an intermediate and full -scale business in this industry and we do have highly trained individuals who can do telemarketing with best service that you
require from a call center or BPO company.

LeadersCom BPO Solutions do have customer care representatives who can keep up with this kind of work even under pressure with poise and courteousness.

Our customer care representative can do the following tasks: Outbound Calls, Inbound Calls and Back Office and Data Processing Services.

Believe us when it comes to easing the job for our clients we can do the job with excellence and it is a guarantee.

 

 

OUTBOUND CALL CENTER SERVICES

Our outbound contact center operations are motivated and empowered to enhance the telemarketing and up-selling efficiency of partners. One of the most strategical outbound call center enterprise in the Philippines is the LeadersCom BPO Solutions.

  • Campaign management
  • Market researach
  • Customer retention
  • Telephone survey
  • Up-selling and Cross-selling
  • Loyalty programs
  • Billing reminder
  • Lead generation
  • Telemarketing
  • INBOUND CALL CENTER SERVICES

    With our inbound telemarketing service, we can personalize access to hold all aspect of specified assistance and highly needed in current contact center framework.

    • Help desk and technical support
    • Reservations and bookings
    • Call overflow and after office hours support
    • Inquiries, requests and complaints handling
    • Business continuity
    • Inbound survey
    • Dealer locators
    • Customized services (Business support or any inbound customer care)
    • Web or live chat support
    • Email response
    • Customer service, Contact center
    • Multi lingual customer assistance
    • Order taking

    BACK OFFICE AND DATA PROCESSING SERVICES

  • Legal transcription
  • Accounting and payroll processing
  • Applied engineering
  • Message transcription
  • Medical transcription, Medical billing and Coding services
  • Technical contracting
  • Virtual assistance and other BPO services